Knowledgebase

a. No contract shall come into existence and no order shall be binding until the earliest of;
i. itGenius Australia's written or oral acceptance;
ii. shipment of product or delivery of item as listed in the Quotation (where applicable)
iii. the raising by itGenius Australia of an invoice in respect of the items in the Quotation
b. Quotes accepted via email link, online portal or email are binding and final. Refunds are not granted for change of mind, nor special order Goods.
c. All sales will be subject to satisfactory credit approval, either in respect of COD, credit card or direct debit payment arrangement. In placing an order with itGenius Australia, the Customer grants approval to itGenius Australia to seek a credit report from credit reporting agencies to permit the establishment of an account with itGenius Australia.
d. The price for the items listed in the Quotation shall be the price current on the day of delivery or as listed in the quotation and in the case of hardware Goods to be supplied, are subject to change until delivery has been completed.
e. Prices are exclusive of all country, state, and local sales, use, goods and services, fringe benefits, excise, privilege, franchise and similar taxes unless otherwise stated explicitly. Taxes imposed on itGenius Australia in connection with Cloud Services, Support Services or Goods purchased pursuant to this Agreement – including without limitation in connection with processing fees or fees on overdue payment shall be paid by the customer and will appear as separate items on the itGenius Australia invoice to the Customer.
f. Whilst itGenius Australia takes every care and precaution in the preparation of its marketing materials, technical brochures, price lists, and its other literature (including emails, online website(s), social media accounts and other and digital publications), these documents are for the Customer’s general guidance only. The Customer agrees that it has not relied on any representation made by itGenius Australia which has not been expressly stated in this agreement or Quotation or upon any catalogue, price lists or other literature produced by itGenius Australia.